It isn’t any more just about the products we offer, it is also why and how we do it. I strongly believe that
the only way forward is putting customer in the heart of everything we do,
because only then we can create services that people actually love. This is how we do things in Luminor and this is why I love to work here. I am proud to stand behind that way of thinking.
Henri Kuusk Head of Service Design
What We Do
We contribute to and are a key driver of Luminor performance while making sure that Luminor is safe and stable for our customers. This division monitors and controls all material Luminor Credit Risks, Market Risks, Operational Risks. Owns the risk management framework and monitors implementation across Luminor. We understand Luminor’s key risks and we make sure that these risks are managed well by owning and driving key enterprise risk management tools and processes, for example Stress Testing, ICAAP & ILAAP, Recovery & Resolution Planning.
Risk division subsist of quite a few teams that together supports and contributes to Luminor across the Baltics.
-Risk Reporting & Analysis Department
-Operational Risk Management Department
-Market & Liquidity Risk Management Department
The Luminor attitude:
Without curiosity, Luminor would not exist. Nobody has yet seen the future, but we have imagined it already.
Without collaboration, there’s no point to make a company—we could all be consultants.
Without focus, we waste time and resources. At Luminor it means that we will delay the future (not acceptable).